Terms and Conditions

Last updated: 17 December 2025
Business: [Do I.T. Better] (“we”, “us”, “our”)
Contact: doitbetter.it@gmail.com 

0438 702 687 

Sunshine Coast, Queensland, Australia 

[ABN 91 994 704 383]

These Terms and Conditions apply to your use of [your website domain] (the Website) and to enquiries or bookings made through the Website. By using the Website, you agree to these Terms.

Information on this Website is general and provided in good faith. While we try to keep it accurate and up to date, we don’t guarantee it is complete, reliable, or suitable for your specific situation.

We provide IT services such as (examples — edit to match what you offer):

• PC/laptop repairs and troubleshooting
   
• New PC builds and upgrades
   
• Data backup and recovery assistance
   
• Virus/malware removal and security clean-up
   
• Home/Small office Wi-Fi and network setup
   
• Device setup, software installs, and tutoring
   
• Remote support (where suitable)
   

Service availability may vary by location, time, parts availability, and workload.

• Any quote is an estimate based on the information you provide and may change if the scope changes or if additional faults are discovered.
   
• Unless stated otherwise, parts/software are charged separately from labour.
   
• Payment terms are [due on completion / deposit required / upfront for parts] (choose what you want).
   
• If you approve work (including by message), you authorise us to proceed and to charge accordingly.
   

• If you need to reschedule, please give as much notice as possible.
   
• We may charge a reasonable call-out/cancellation fee where time has been reserved or travel has occurred (you can set this to [e.g., $50 or 1 hour labour]).
   

To help us deliver services safely and efficiently, you agree to:

• Provide accurate details about the issue/device history.
   
• Ensure you have the right to access the device/account and any data you ask us to work with.
   
• Back up your data before work begins (unless you’ve engaged us to do the backup).
   
• Provide passwords/keys where required (you can change them after the job).
   

IT work can involve risk of data loss (especially on failing drives). We take reasonable care, but you remain responsible for maintaining backups. If you want a backup strategy included, request it before work starts.

• Any manufacturer warranties on parts/products are provided by the manufacturer/supplier, not us (unless we state otherwise).
   
• We may use third-party tools, software, and cloud services where needed. Their terms may apply.
   

Nothing in these Terms excludes or limits rights you may have under the Australian Consumer Law, including consumer guarantees for services. Remedies such as repair, replacement, refund, or cancellation may apply depending on the situation. ACCC

You must not:

• Attempt to hack, disrupt, or reverse engineer the Website
   
• Upload or transmit malicious code
   
• Use the Website unlawfully or to infringe others’ rights
   

Website content (logos, text, graphics, and branding) is owned by us or our licensors and must not be copied or used without permission, except as allowed by law.

The Website may link to third-party websites. We’re not responsible for their content, security, or privacy practices.

To the extent permitted by law, we are not liable for indirect or consequential loss (for example: loss of profit, loss of business, or loss of data). Where liability cannot be excluded, it is limited to the minimum allowed by law.

We may update these Terms from time to time by publishing the updated version on the Website.

These Terms are governed by the laws of Queensland, Australia (or [your State/Territory]) and you submit to the courts of that jurisdiction.